Terms & Conditions
CONSENT TO TERMS AND CONDITIONS:
Access to and use of the services of Endless Travel Biz LLC (“ENDLESS TRAVEL BIZ” and/or “our”) and our website is subject to acceptance of these terms and conditions (“Terms and Conditions”). By accessing, using or obtaining any content, products, or services through our offices or through our website, you, the purchaser and/or traveler (“customer” and/or “you/your”) agree to be bound by these terms. If you do not accept all of these terms, then please do not use our services or our websites. These terms and conditions govern the relationship between ENDLESS TRAVEL BIZ LLC and you, the Customer. No alterations to these terms and conditions may be made by any ENDLESS TRAVEL BIZ LLC employee, authorized representative or agent, unless in writing by an authorized officer of ENDLESS TRAVEL BIZ.
Travel to certain destinations may involve greater risk than others. ENDLESS TRAVEL BIZ urges customers to remain informed on a daily basis as to current news events, as well as to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, and www.cbp.gov
BY OFFERING FOR SALE TRAVEL TO PARTICULAR DESTINATIONS, ENDLESSTRAVEL BIZ DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND SHALL NOT BE LIABLE FOR COSTS, DAMAGES, OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. CUSTOMER’S PARTICIPATION CONSITUTES ACCEPTANCE OF SUCH EVENTS AT CUSTOMER’S OWN RISK.
USE OF ENDLESS TRAVEL BIZ ACCESS AND INFORMATION FOR TRAVEL BOOKINGS:
You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to make travel bookings with ENDLESS TRAVEL BIZ by any means, including our Web site in accordance with all terms and conditions herein. You agree to be financially responsible for all of your travel bookings (as well as for use of your account by others, including, without limitation, minors living with you). You agree to supervise all usage of ENDLESS TRAVEL BIZ communications by minors under your name or account. You also warrant that all information supplied by you or members of your household transacting business with ENDLESS TRAVEL BIZ is true and accurate. Without limitation, any speculative, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited. You agree that the travel services reservations facilities provided by ENDLESS TRAVEL BIZ shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act.
Separate supplier terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. You agree to abide by the terms and conditions of purchase imposed by ENDLESS TRAVEL BIZ and any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier’s rules and restrictions regarding availability and use of fares, products, or services. You understand that any violation of any such supplier’s conditions of purchase may result in cancellation of your reservation(s) or purchase, in your being denied access to any flights, hotels, cruises, or automobiles, in your forfeiting any monies paid for such reservation(s) or purchase. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of your travel bookings through access provided by ENDLESS TRAVEL BIZ.
GENERAL. These Terms and Conditions (and any other terms and conditions referenced herein) constitute the entire agreement between the customer and ENDLESS TRAVEL BIZ with respect to travel bookings made with ENDLESS TRAVEL BIZ by any means accessing such information, including its’ Web site, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and ENDLESS TRAVEL BIZ with respect to communications with ENDLESS TRAVEL BIZ, including the ENDLESS TRAVEL BIZ Web site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved.
PAYMENTS AND CANCELLATION:
Final payment is due prior to departure according to each supplier’s terms and conditions. If final and full payment is not received by the applicable due date, reservations are subject to cancellation and deposits shall be forfeited. As a result of such cancellation, ENDLESS TRAVEL BIZ and Third Party Supplier’s cancellation penalties will apply, which are detailed in your travel documentation, each supplier’s Web sites and www.endlesstravelbiz.com. ENDLESS TRANEL BIZ will refund you 100% of whatever the supplier refunds to us, except for our cancellation fee as detailed on your ENDLESS TRAVEL BIZ invoice.
If transportation or other services are canceled by ENDLESS TRAVEL BIZ, all sums paid to ENDLESS TRAVEL BIZ for services not performed in accordance with the contract between ENDLESS TRAVEL BIZ and the customer will be refunded within thirty (30) days of receiving the funds from the supplier with whom the services were arranged, or if the funds were not sent to the supplier, the funds shall be returned within fourteen (14) days after cancellation by ENDLESS TRAVEL BIZ to the customer unless the customer requests ENDLESS TRAVEL BIZ to apply the money to another travel product and/or date.
UNLESS SET FORTH IN WRITING, AIRLINE RESERVATIONS MAY NOT BE INCLUDED IN YOUR TRAVEL PLANS. In such event, it is the customer’s responsibility to make appropriate air arrangements, as well as transportation to and from the destination where the travel booking originates and returns. ENDLESS TRAVEL BIZ shall not assume any responsibility for any air and/or ground schedule changes. Every attempt has been made to include all taxes in your package. In rare instances, certain departure taxes must be paid in cash only, upon departure from a country, and may vary in price.
LATE BOOKINGS: Prospective customers are advised to reserve early to avoid disappointment and additional fees.
It is the responsibility of each customer to obtain and carry a valid passport, visa(s), and all other documents required by applicable government regulations. ENDLESS TRAVEL BIZ strongly recommends that you take into account that certain countries will not admit a passenger, if their passport expires within six (6) months of the date of entry. Children and infants also require all such travel documents. Minors traveling with one parent, and/or without both parents, may be stopped and not admitted, unless authenticated and verified consent forms are provided to the authorities. Non-United States citizens may require additional documentation. See help.cbp.gov/app/answers/detail/aid/268/kw/travel and check with your local embassy or consulate. The US Customs and Border Protection Agency requires that for USA child groups under age 19 arriving by land or sea from contiguous territory and traveling with a school group, religious group, social or cultural organization, or sports team, may also present an original or copy of his or her birth certificate, a Consular Report of Birth Abroad, or a Naturalization Certificate. Parental or legal guardian consent must be provided to the supervising adult/Group Leader.
INDIVIDUAL ENTRY AND EXIT REQUIREMENTS:
Each foreign country holds different views of past criminal offenses, whether within or outside of their boundaries. If you have a current or past offense, and you are unsure how the country you are traveling to (or through) views that offense, please contact that country directly for entry and exit requirements. (See:travel.state.gov/travel/cis_pa_tw/cis/cis_4965.html) ENDLESS TRAVEL BIZ feels it is an invasion of privacy for any member of our staff to make such an inquiry. For example, if traveling to or through Canada, Americans with a Driving While Intoxicated (DWI) record should always check whether current rules exclude admission, and potential waivers. (See:www.cic.gc.ca/english/information/faq/inadmissibility/index.asp)
REFUND OF UNUSED ARRANGEMENTS:
As ENDLESS TRAVEL BIZ tour prices are based on contract rates, there will not be any refund for any unused portion of a tour.
ALTERATIONS TO CONFIRMED BOOKINGS:
Changes to an exisiting reservation, whatever the cause, will incur a $50.00 per person change OR cancellation fee charge plus any additional supplier fees. This includes name changes* and removal of any services such as optional tours and transfers. *Please note that name changes to airline reservations are subject to full cancellation and rebooking. Replacing a traveling passenger with another traveling passenger constitutes a cancellation, subject to cancellation penalties, and is not covered by this Reservation Change Policy. Changes or additions after departure are subject to local rates at the time of amendent and must be paid directly by service passenger to the service provider. There is no refund for unused services.
HEALTH AND SECURITY REQUIREMENTS: It is each customer’s responsibility to make absolutely certain to have the proper immunizations and required documentation of such immunizations before travel, and to make the necessary accommodation for security rules imposed by government authorities.
ENDLESS TRAVEL BIZ:
Shall not assume responsibility for the accuracy of health requirements or vaccination and/or documentation prior to departure or upon landing at the final destination. See your health practitioner for advice. Prior to travel, required inoculations, if any, must be recorded by customer’s health practitioner on a valid vaccination certificate, which the customer must carry for proof of inoculation where required. If you are concerned about taking any medications or receiving certain inoculations, check with your health practitioner BEFORE booking. Check the USA State Department Web site travel.state.gov, for relevant information relating to travel to specific destinations, and the USA Centers for Disease Control www.cdc.gov/travel/camerica.htm relating to health issues. For further information relating to security, safety issues, crime, the need for travel documentation (such as passports, visas, proof of health/vaccination certificates), health hazards, and other restrictions regarding travel to your domestic and/or international destination(s), and re-entry into the United States visit www.tsa.gov, www.dot.gov, www.faa.gov.us, www.ustreas.gov, www.cbp.gov Please note that USA rules regarding entry and exit change on a daily basis.
RESPONSIBILITY AND DISCLOSURE:
ENDLESS TRAVEL BIZ: **Is not the source or supplier of the travel services requested, and acts solely as a booking agent for disclosed principal Supplier Cruise Lines, Hotels, Airlines, Air charters, Bus Companies, Ground Transportation, Boat Purveyors or owners, and other independent contractors providing accommodations, transportation, and/or other services abroad. Each of these companies is an independent entity with its own management, and is not subject to the control of ENDLESS TRAVEL BIZ. Customer is advised that the suppliers whose names appear in travel documentation are those actually responsible for providing the travel services purchased, and consents to the use of those suppliers, and understands and agrees each supplier’s Terms and Conditions are contained in printed form and/or on their respective Web sites governing the transaction. All bookings are accepted by ENDLESS TRAVEL BIZ as agent for independent overseas ground and tour operators on your itinerary. The transportation, accommodations and other services provided by the identified sea, ground, and air operators offered are subject to the terms and conditions contained in the tickets, exchange orders or vouchers issued by them and/or their suppliers, including Terms and Conditions on their respective Web sites.
Because ENDLESS TRAVEL BIZ does not have the right to control the operations of the independent operators and their suppliers, ENDLESS TRAVEL BIZ IS NOT LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, which may arise out of these services. ENDLESS TRAVEL BIZ is not responsible for the willful or negligent acts and/or omissions of such suppliers or of any supplier or their respective employees, agents, servants, or representatives, including, without limitation, their failure to deliver or their partial or inadequate delivery of services. Customer’s retention of travel documents, reservations, or bookings after issuance shall constitute consent to the above, and further, that ENDLESS TRAVEL BIZ shall not be liable for any accident, injury, property damage, or personal loss to Customer or to those traveling with Customer in connection with any accommodations, transportation, or other travel services or resulting directly or indirectly from any occurrences or conditions beyond its control, including, but not limited to fuel increases. Weather conditions, including but limited to the presence or absence of snow, sunshine, and rainfall are not guaranteed to occur or not occur, and are clearly outside of the control of ENDLESS TRAVEL BIZ. Volcanic eruptions, ash clouds, and wind may be characterized as an adverse weather condition or a natural disaster by third party suppliers, which is beyond the control of ENDLESS TRAVEL BIZ.
ENDLESS TRAVEL BIZ:
Reserves the right to cancel any itinerary or any part of it, to make such alterations in the itinerary as it deems necessary or desirable, to refuse to accept or to retain as a member of any tour any person at any time, and to pass on to customers any expenditure occasioned by delays or events beyond its control. In case of any appreciable variation in its cost, ENDLESS TRAVEL BIZ reserves the right to adjust its rates.
“Force Majeure” means, in relation to ENDLESS TRAVEL BIZ, any circumstances beyond the reasonable control of ENDLESS TRAVEL BIZ, (including, but without limitation, acts of God, explosion, flood, tempest, forceful wind, fire or accident, war or threat of war declared or undeclared, acts of terrorism, sabotage, insurrection, riots, strikes, civil disturbance, requisition, sickness, quarantine, government intervention, weather conditions, defects in machinery and vehicles, delay, wildlife, or other untoward occurrences).
ENDLESS TRAVEL BIZ shall not be deemed to be in breach of these terms and conditions or otherwise be liable to you, by reason of delay in performance, or by non-performance, of any of its obligations hereunder to the extent that any such delay or non-performance is due to any Force Majeure.
ENDLESS TRAVEL BIZ recommends you purchase travel insurance, this can help protect you from financial loss. ENDLESS TRAVEL BIZ is not responsible for cancellation, emergency evacuation, accidents abroad, illness, lost luggage, flight mishaps, weather conditions, volcanic eruptions and thus recommends that you purchase available insurance coverage at an additional charge. ENDLESS TRAVEL BIZ recommends you purchase the following types of insurance:
Emergency Medical Expenses
Emergency Evacuation/Repatriation of Remains
Baggage & Personal Effects
Baggage Delay and more
ALTERATIONS IN TRAVEL PLANS:
Alterations in itinerary may be necessitated for any number of reasons, including but not limited to severe weather at the sole discretion of ENDLESS TRAVEL BIZ and subject to supplier terms and conditions. If a property, supplier, activity, or area is deleted for any reason, it may be replaced with a comparable one.
ENDLESS TRAVEL BIZ:
(ETB) reserves the right to change tour days or modify the itinerary as needed for ENDLESS TRAVEL BIZ group trips.
ENDLESS TRAVEL BIZ:
Sells travel insurance and has provided you detailed information and the opportunity to purchase travel insurance. Many insurance companies require the policy to be purchased and written within a certain timeframe in order to cover things such as pre-existing medical conditions and supplier default.
ENDLESS TRAVEL BIZ and it's agents has informed you of this deadline, and highly recommends the purchase of travel insurance to protect your vacation investment. If charges for travel insurance are not listed on your booking statement, you have not paid for insurance within the required timeframe or an insurance policy number is not noted on your final invoice, if you have elected to DECLINE Travel Insurance even if you initially checked “accept” on your original invoice. Insurance claim approval is determined by the travel insurance company, and ENDLESS TRAVEL BIZ accepts absolutely NO responsibility for any denied claims. The purchase of travel insurance to cover your vacation investment is HIGHLY RECOMMENDED for unexpected circumstances that neither the travel agent nor the client can control.
It is to be noted that if you do not add travel insurance, your entire trip investment may be at risk. It is also important to note that your personal US medical coverage may not cover you outside the US and each traveler should consult their benefits department for full disclosure of those details.
CANCELLATIONS, CHANGES & REFUNDS
Once payment is applied to a booking, Cancellation OR Change penalties will apply. ENDLESS TRAVEL BIZ will charge a $100.00 per person cancellation fee. Other Cancellation Fee will be charge by booking supplier and is vary from Supplier To Supplier.
Cancellation Requests: MUST BE RECEIVED IN WRITING prior to your departure date, and you must receive a written reply from us confirming cancellation has been made. No refund is made for unused travel services or any portion thereof, nor is the price or value of unused travel services exchangeable for alternative arrangements. Changes to the current booking are subject to the terms and conditions of the tour operator/airline and may result in penalties or change fees.
Due to strict contractual obligations, any and all payments on customized group trips are non-refundable non-transferable to another trip.
PHOTOGRAPHY & VIDEOGRAPHY:
ENDLESS TRAVEL BIZ (ETB) reserves the right to use any photograph/video taken at any event or during any travel activity, without the express written permission of those included within the photograph/video. ENDLESS TRAVEL BIZ may use the photograph/video in publications or other media material produced, used or contracted by ENDLESS TRAVEL BIZ (ETB), including but not limited to: brochures, invitations, books, newspapers, magazines, television, websites, etc.
AIRPORT CHECK IN & FLIGHT RECONFIRMATION
All passengers should arrive at the airport at least 2 (or 3 for international) hours prior to flight departure, view documents for definite recommendation. Charter flights may have different requirements than commercial flights.
ENDLESS TRAVEL BIZ (ETB) will make every attempt to assign seats in advance, however if we are unable to assign seats on your flight for any reason, seats will be assigned upon check-in at the airport and are on a first come, first served basis. While seat assignments are made by the airline, we are unable to guarantee that clients will be seated with their traveling companions. For security reasons, all passengers must be present identification for check-in. You will not be allowed to board, nor will you be entitled to a refund, if you have not checked in by the required time. Please ensure you contact your airline at least 24 hours prior to departure and on the day of departure, as it is your responsibility to reconfirm all your flight details before departure. A customer’s failure to contact the airline in regards to reconfirming the airline times and details may result in a flight being missed.
ENDLESS TRAVEL BIZ (ETB) agency or travel agents does not accept legal responsibility or liability if any customer misses a flight due to a failure to reconfirm flight times as advised, or to other circumstances beyond our control. If our agency is aware of any schedule changes in advance of your departure, every effort will be made to advise you directly. Clients should understand that being a no show for a flight, may result in the other leg of your flight being cancelled by the airline without notice. ALL airlines charge baggage fees and you should visit the airline website to determine what charges are applicable to your flight and destination. Some seats assignments also have a service fee associated and all seats booked may not be upgradeable.
Again, client has responsibility to visit airline’s website or contact customer service with said airline to determine exact parameters as applicable to your ticket.
HONEYMOONERS & ANNIVERSARY TRAVELERS
MUST bring a copy of your marriage certificate (or wedding invitation) to qualify for any complimentary honeymoon/anniversary packages offered by the resort. A photo copy is recommended. Failure to have such proof of marriage may result in the resort denying these complimentary privileges (if applicable). Please notify your ENDLESS TRAVEL BIZ Travel Advisor if you are celebrating a Honeymoon or Anniversary so that they can annotate this in your reservation. Typically resort will honor these packages up to 30 days before or after your honeymoon/anniversary date.
The U.S. Department of Transportation (DOT) requires that travel agents refer consumers to a page on the Department’s website that lists countries that require airlines to treat passenger cabins with insecticide. The DOT requirement applies only to airline travel to a country listed on that website. You may access the U.S. DOT website page by clicking on the following link: https://www.transportation.gov/airconsumer/spray
Clients have the responsibility to visit these sites for the most updated information regarding travel warnings and travel health warnings: https://travel.state.gov/content/passports/en/aler
If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
ENDLESS TRAVEL BIZ, LLC
P.O BOX 1606
Loganville, GA 30052